- Free shipping Within US
- 1-year Warranty
- Free Jewelry Box
Description
Description
Cuba Chain Emerald Necklace, 18k Solid Gold Cuba Chain Necklace, Unique Engagement Necklace, Vintage Gold Necklace
Return & Shipping
Return & Shipping
All high-end jewelry pieces by AVASFINEJEWELRY are meticulously handcrafted to order. Since each item is made to order, we ask that you allow 7-10 business days (excluding weekends) before shipment. If you need to meet a specific deadline or require expedited shipping, we may be able to accommodate your request.
Warranty & Resizing Policy
Warranty & Resizing Policy
Resizing Policy:
This piece is covered by our Restricted resizing policy. For details about resizing this piece, please visit our resizing policy page.
Warranty Information:
All of our products come with a limited 60-day warranty. Additionally, we offer care plans available for purchase to protect your jewelry and keep each piece in like-new condition. To learn more, visit our warranty page.
Satisfaction Guarantee
Satisfaction Guarantee
If for any reason you are not satisfied with your purchase, please contact our customer support team. Refunds and exchanges are available within 30 days of receipt of jewelry, except for custom orders, engraved items, and rings that have been previously broken or damaged.
Gift Packaging
Well-designed, sustainable gift packaging not only adds charm and value to your jewelry but also conveys your special care and thoughts to the recipient, making the jewelry a more precious and memorable gift.
Get The Look
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FAQs
Do you offer engraving services?
Yes, we're happy to provide engraving services, but there's a $20 charge for engraving.
Are your products covered by a warranty?
Our products come with a one-year warranty. If you encounter any issues, please contact us at customercare@avasfinejewelry.com.
Can I make changes to my design after placing the order?
We're sorry, but once your order is confirmed, we can't make any modifications. So please ensure your thoughts are clear before placing your order. Each item is crafted with care, so please double-check your order.
Do you offer international shipping?
Yes, we provide global shipping services. However, please note that for destinations outside the US, additional postage fees may apply, along with potential taxes, which are your responsibility.
What is the turnaround time for custom orders?
Custom orders typically take 7-12 business days to complete.
Can I see a preview of my custom design before purchase?
Before finalizing your order, we'll provide you with a visual representation of the end product, including designer sketches and computer-aided design (CAD) images.
What materials are used in your jewelry?
Our brand specializes in 14k solid gold and 18k solid gold. All gems are mined from natural mines.
How does the customization process work?
Your order is usually drafted by the design agency first, and you confirm that the product details are correct, we will use the computer to draw CAD drawings, and generate abrasive tools in the factory, and finally through a series of polishing, engraving, gem setting, to complete your final work, and confirm with you
Do you offer certification for diamonds and gemstones?
Of course, in order to prove the unity of the brand, we can provide you with a certificate, this includes natural diamonds and colored gemstones, but there is a fee for providing a specific certificate, such as a GIA certificate, we need to charge you an additional $200 per product certificate for issuing the certificate
Do you offer gift wrapping or packaging?
We offer two packaging options: standard packaging and gift packaging. Gift packaging requires an additional $30 fee.
How can I care for and clean my jewelry?
Gold Care: Avoid pulling to prevent deformation; avoid contact with cosmetics and perfumes to prevent discoloration; avoid contact with seawater to prevent black spots; don't wear gold and silver together to prevent mutual influence on color.
Diamond/Gemstone Care: Store separately to avoid friction; avoid wearing with gold; clean regularly to remove oil stains.
Can a ring be set with a different type of gemstone than what is offered on the website?
Absolutely! We can source many other types of gemstones. Please reach out to our custom design team and we will be happy to help!
Can you customize jewelry pieces other than engagement rings?
Yes, we can and would be happy to! We can custom design most jewelry pieces. Reach out to our custom team for additional information.
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