Warranty

Warranty

Every purchase made with avasfinejewelry jewelry includes our 60-day limited warranty

We encourage and abide by the quality craftsmanship of our jewelry. Our 60-day Limited Warranty includes:
  • Repairs within the first 60 days from delivery including bent prongs, missing accent stones, etc.
  • Correcting any manufacturing defects.
  • Professional cleaning and inspection.
Our 60-day Limited Warranty does not cover:
  • The discoloration of precious metals is caused by chemicals, make-up, immersion in pools/hot tubs, or bathing.
  • Coverage for wear and tear and maintenance.
  • Damage due to trauma such as bent heads, missing center stones, restoration work on setting, or prongs.
  • Theft or loss of the center stone, gemstones, or ring.
  • Damage or loss caused by failure to obtain the repairs required to preserve the integrity of the jewelry.
Please note that all fine jewelry can be affected by normal wear, activities, or trauma. This is especially true for our rings since gold is a precious metal, and hands are actively used in daily life. Precious metals, especially prongs, wear down over time and may require restoration work as part of normal maintenance.
Repairs or services performed by a jeweler other than AVASFINEJEWELRY Jewelry will void the 60-day Limited Warranty.

Ring resizing policy

See our resizing policies for more details.

Jm care plan: Bring peace of mind to your jewelry

When you damage your jewelry, whether it be from trauma or daily wear, the last thing you should worry about is how to repair or replace it. Feel confident there’s an easy-to-use care plan that gets you back to wearing your jewelry quickly and effortlessly.
At AVASFINEJEWELRY we are happy to offer JM Care Plan on all our pieces. JM Care Plan goes beyond a typical manufacturer's warranty to protect your jewelry from damage caused by normal wear and keep each piece in like-new condition.
Care Plans are offered in three-year increments or for a lifetime. Care Plan pricing is based on the price of your piece and will be calculated at checkout. Each item will have its own Care Plan. The care Plan starts 60 days from delivery. The Care Plan Covers the following:
  • Rhodium Plating
  • Refinishing & Polishing
  • Loss of center diamonds or gemstones due to a defective setting
  • Broken, bent, or worn
  • Cracked or thinning band or shank
  • Ring resizing
  • Broken clasps, bracelets, or chains
  • Replacing cracked or chipped stones
  • Broken earring
The Care Plan excludes the following:
  • Loss or theft of ring altogether
If you need a repair, please reach out to AVASFINEJEWELRY at customercare@avasfinejewelry.com with your order number. We will provide you with the information needed to start the repair process and a prepaid insured shipping label. For more information on how to ship your repair to AVASFINEJEWELRY, please view our shipping page.
This plan will not become void if you make unauthorized repairs. However, this plan will provide no coverage for unauthorized repairs. Please reach out to authorize repairs.
If you have purchased a previous AVASFINEJEWELRY Extended Service Plan, it will be honored until its expiration date. Once expired you are welcome to renew using the JM care plans.
*Care Plans are currently not available to our international customers. We apologize for the inconvenience and are working to find a solution. In the meantime, if you are needing a repair, please reach out to us at the email above.