Yes, we're happy to provide engraving services, but there's a $20 charge for engraving.

We're sorry, but once your order is confirmed, we can't make any modifications. So please ensure your thoughts are clear before placing your order. Each item is crafted with care, so please double-check your order.

Yes, we provide global shipping services. However, please note that for destinations outside the US, additional postage fees may apply, along with potential taxes, which are your responsibility.

Custom orders typically take 7-12 business days to complete.

Before finalizing your order, we'll provide you with a visual representation of the end product, including designer sketches and computer-aided design (CAD) images.

Your order is usually drafted by the design agency first, and you confirm that the product details are correct, we will use the computer to draw CAD drawings, and generate abrasive tools in the factory, and finally through a series of polishing, engraving, gem setting, to complete your final work, and confirm with you

Our products come with a one-year warranty. If you encounter any issues, please contact us at customercare@avasfinejewelry.com.

Our brand specializes in 14k solid gold and 18k solid gold. All gems are mined from natural mines.

Of course, in order to prove the unity of the brand, we can provide you with a certificate, this includes natural diamonds and colored gemstones, but there is a fee for providing a specific certificate, such as a GIA certificate, we need to charge you an additional $200 per product certificate for issuing the certificate

Gold Care: Avoid pulling to prevent deformation; avoid contact with cosmetics and perfumes to prevent discoloration; avoid contact with seawater to prevent black spots; don't wear gold and silver together to prevent mutual influence on color.Diamond/Gemstone Care: Store separately to avoid friction; avoid wearing with gold; clean regularly to remove oil stains.

Absolutely! We can source many other types of gemstones. Please reach out to our custom design team and we will be happy to help!

Yes, we can and would be happy to! We can custom design most jewelry pieces. Reach out to our custom team for additional information.

We offer two packaging options: standard packaging and gift packaging. Gift packaging requires an additional $30 fee.